Policies and rules

Grievance Procedure

The procedure is open to anyone who has a grievance against a member (producer or supply chain actor), a certification body (CB), or against the Rainforest Alliance itself.

Choose a language and version to view this Policies and rules:

PDF - 264.1 KB - Version 3.1
Download
Valid from Jan 31, 2022
to Sep 30, 2023
PDF - 259.1 KB - Version 4.0
Download
Valid from Oct 01, 2023
PDF - 158.2 KB - Version 3.0
Download
Valid from Dec 15, 2020
PDF - 261.9 KB - Version 3.1
Download
Valid from Jan 31, 2022
PDF - 236.0 KB - Version 3.1
Download
Valid from Jan 31, 2022
PDF - 391.7 KB - Version 3.0
Download
Valid from Dec 15, 2020
PDF - 427.2 KB - Version 3.0
Download
Valid from Dec 15, 2020

2020 Certification Program Assurance System Binding Documents Certification Worker rights